“Well-being, together |
Waiora, tahi”

Cold and Flu

To help us care for those most in need, please review these trusted resources before booking an appointment. They provide self-care tips, guidance on when to seek medical help, and options for care if we’re busy or you’re away from home:

• Bpac: Managing colds & flu – practical advice on viral illness and symptoms to watch for.

• Your Best Care – information on virtual care, pharmacies, and Healthline (0800 611 116, free 24/7).

• Healthify – reliable health topics, medicines, and self-care resources.

• Practice Plus – easy access to after-hours and virtual GP appointments.

Your understanding helps us support all our patients safely and quickly.

 Relief is just an appointment away.

We uses the latest technology to safely and gently remove ear wax.

Common symptoms of ear wax build-up:

• Earache

• Hearing loss

• Itchiness in or around the ear

• Vertigo (dizziness)

• Ear infections

📌 Available to enrolled and non-enrolled patients!
📞 Call 03 388 9686 to book, or book online through our patient portal.

Continuous Glucose Monitor (GCM)

A CGM is a small sensor worn on your skin that connects to your cellphone, allowing you to track your blood glucose levels in real time.

Wearing a CGM can be especially helpful for people with type 2 diabetes, as well as anyone wanting to better understand how different foods, activities, and daily habits affect their blood sugar. It helps identify what improves or worsens your readings, and also supports us in choosing the most effective medications based on how your glucose levels change throughout the day.

Each sensor lasts for 10 days and provides readings every few minutes. It also collects and summarises your data over this time, so we can review patterns together.

Cost: $100 for the full package of care. This includes:

A 30-minute in-person appointment to apply the sensor
Follow-up phone appointments to review your results
Discussion of medication or management plans if needed

If cost is a barrier, part funding may be available—we can talk this through at your appointment.

If you’re interested, feel free to book an appointment with Robin, and we can take it from there.

Important Update:

We are excited to launch MyIndici, our new online health portal.

Please make sure to register on the MyIndici portal to access your medical records, appointments, and other services.

To get started:

Click on the link below to create your account:
https://myindici.co.nz/Account/RegistrationIndici?ID=F3C36D91-2DE8-49C4-AC01-FC052BD47886

MyIndici

• Easy to download and register
• Book and manage appointments quickly
• Request repeat prescriptions
• View lab test results and consultation notes
• Access a summary of your health information
• Receive notification reminders for appointments, as well as updates on the status of your prescription request
• Passcode, touch/facial recognition – no more forgetting your username and password!
• Available on both Android and iOS

To help patients access care more efficiently, our nurses provide telephone triage and clinical advice where appropriate. This service allows many health concerns to be assessed and managed without the need for a face-to-face appointment.

How it works

When you contact the practice, our reception team may arrange for a nurse to call you back. During this call, the nurse will assess your concerns, provide clinical advice, and determine whether an appointment with a GP or Nurse Practitioner is required.

Charges

A nurse triage call is a clinical service and may incur a fee when advice is provided or your concern is resolved without the need for an appointment.

Examples include:

• Clinical advice provided over the phone

• Management of a health concern without an appointment

• Medical certificates issued following a nurse assessment

If an appointment is required following the nurse call, there won’t be an additional triage charge.

Funding Support

In some situations, funding may be available to cover the cost of nurse triage services. Where this applies, our nursing team will advise you during the call.

Why are there charges?

Our nurses provide professional clinical assessment and advice during triage calls. Charging for this service recognises the clinical time and expertise provided, even when an appointment is not required.

If you have any questions about nurse triage charges, please speak with our nursing team.